Top tips for a Video Tribunal Hearing

Currently tribunals for SEN are being held via video conference call.

Emma from Bright Futures has represented lots of families in the Summer Term, via this new method. Have a read of her top tips below.

1) Arrange a pre-hearing video meeting with your witnesses on the day

A pre-hearing meeting enables the parents, representative (if you have one) and witnesses to discuss remaining disputes and prepare for potential questions from the other party. Hearings start at 10 and everybody will need to check they're able to access the video link between 9:30 and 9:45. This makes 9am the perfect chance to catch up with everyone - it means the issues will remain fresh in everyone's minds too. 

2) Check your tech!

There have been lots of issues with people not being able to join via video link so make sure you've looked at the instructions in the Notice of Hearing, in advance of the hearing, and fully understood them. In every video hearing I've done, various people have had problems or disappeared and reappeared, so make sure you have the correct details to join via phone if needed.

3) Swap numbers with witnesses/representatives

This has been so helpful - there's no chance to kick someone under the table! It gives you the chance to chat during breaks too and if anyone has difficulties joining the hearing, the other members of your party can help out. 

4) Make sure you close all windows/apps apart from what you need for the hearing. 

You will need to have a browser for the video call, the bundle, and the latest copy of the working document. Notes or questions can be made on paper during the hearing. It can get very confusing/stressful if you have to search through lots of tabs/windows to find what you need!

5) Go to the toilet beforehand, have LOTS of water available and someone to bring you food!

As a representative I have had a max 30 minute break during all day hearings. Parents and witnesses have been able to go off for longer breaks but I've had to spend much of that time negotiating with LA representatives, so this is especially important if you're a parent representing yourself. 

One bonus tip - be comfortable and wear pyjama bottoms if it helps!

- By Emma Arundell (Case Manager for Bright Futures)